Terms of Use

Last updated: 29 June 2026

These Terms of Use (“Terms”) govern access to and use of the Nordics Consulting website, materials, assessments, discovery calls, consulting services, training, development services, and related offerings made available by Nordic Corporate Services ApS, trading as Nordics Consulting (“Nordics Consulting,” “we,” “our,” or “us”).

By accessing our website or using our services, you agree to these Terms. If you do not agree, you must not use the website or services.

1. Company Information and Operating Address

Legal company name: Nordic Corporate Services ApS
Trading name: Nordics Consulting
CVR number: 46583248
EUID: DKCVR.46583248
Registered office address: Østergade 3, 8500 Grenaa, Denmark
Email: contact@nordics.consulting

2. Age Verification and Authority

Our website and services are intended for adult business and professional users.

You must be at least 18 years old to:

Request services in your own name
Book a discovery call for contractual purposes
Accept these Terms
Enter into a commercial agreement with us

If you use our website or services on behalf of a company, public body, or other organization, you confirm that you have authority to act on its behalf and bind it to the applicable agreement.

3. Our Services

Nordics Consulting is an AI-first consulting and technology-services business.

Depending on the applicable engagement, our services may include:

AI strategy and consulting
AI readiness assessments
AI audits
Use-case prioritization
ROI modelling and transformation roadmaps
AI governance and compliance support
AI-powered product development
Web, API, mobile, and platform development
Embedded AI engineering and consulting teams
Enterprise AI training
Cloud architecture and infrastructure
DevOps and platform engineering
Agentic AI systems
Retrieval and knowledge systems
Workflow automation
Technical prototypes and proofs of concept
Implementation, monitoring, optimization, and support

Website descriptions are provided for general information. The exact scope, schedule, deliverables, fees, responsibilities, acceptance criteria, support terms, and commercial conditions for a paid engagement will be stated in a proposal, order form, statement of work, service agreement, or another written contract.

If a signed agreement conflicts with these Terms, the signed agreement will apply to the extent of that conflict.

4. Discovery Calls and Assessments

A discovery call, preliminary consultation, website assessment, or AI readiness score is intended to support initial discussions.

Unless expressly agreed otherwise in writing:

It does not create a consulting engagement
It is not a guarantee of project results
It does not constitute legal, financial, medical, regulatory, or investment advice
It may be based on limited information supplied by the prospective customer

A binding engagement begins only when the parties accept an applicable written agreement or order.

5. Customer Responsibilities

Customers must:

Provide accurate and complete project information
Give timely access to relevant stakeholders, systems, data, and documentation
Obtain all required rights, permissions, and legal bases for information supplied to us
Review and approve deliverables where required
Make decisions and provide feedback within agreed timelines
Maintain appropriate backups and security controls
Ensure that their use of deliverables complies with applicable laws and sector requirements

Delays, incomplete information, changes in scope, or unavailable customer personnel may affect delivery schedules and fees.

6. Project Scope and Change Requests

Services will be delivered according to the agreed project scope.

Requests that materially change requirements, deliverables, integrations, timelines, data sources, environments, or staffing may be treated as change requests.

We may provide a revised estimate, schedule, or commercial proposal before beginning additional work.

7. Embedded Teams and Personnel

Where we provide embedded consultants, engineers, architects, data specialists, or trainers:

Personnel will work within the agreed scope and delivery model
Customer access, tools, working methods, and security requirements must be communicated in advance
The customer remains responsible for internal management decisions and final business approvals
Personnel substitutions may be made where reasonably necessary, subject to applicable contractual commitments
Knowledge-transfer obligations will be governed by the relevant statement of work

8. AI Systems and Generated Outputs

Our services may use AI models, development assistants, agent frameworks, automation tools, retrieval systems, or related technologies.

AI-generated outputs may be:

Incomplete
Inaccurate
Outdated
Unexpected
Unsuitable for a particular context

Customers must apply appropriate human review, testing, validation, and approval before relying on AI-generated outputs.

AI outputs should not be used as the sole basis for decisions producing legal or similarly significant effects unless the customer has established an appropriate lawful basis, safeguards, and human review process.

We do not guarantee that a particular model, provider, tool, integration, or feature will remain permanently available.

9. Third-Party Platforms and Providers

Our services may involve third-party tools, cloud platforms, AI models, development environments, APIs, libraries, hosting providers, or software products.

Third-party services are governed by their own terms, pricing, availability, security practices, and technical limitations.

We are not responsible for:

Changes made by third-party providers
Service outages outside our reasonable control
Changes to third-party pricing or licensing
Third-party account restrictions
Discontinuation of external features
Customer breaches of third-party terms

We will use reasonable professional care when recommending or integrating third-party services.

10. Accounts, Credentials, and Access

Where account or system access is required, customers must:

Keep credentials confidential
Limit access to authorized personnel
Use appropriate authentication and access controls
Notify us promptly of suspected unauthorized access
Remove access when no longer required

Customers must not share credentials in an insecure manner.

We may suspend access where reasonably necessary to protect systems, data, customers, personnel, or third parties.

11. Acceptable Use

You must not use our website, services, deliverables, or systems to:

Break applicable law
Infringe intellectual-property, privacy, or confidentiality rights
Process data without an appropriate lawful basis
Transmit malware or harmful code
Attempt unauthorized access to accounts, systems, or networks
Circumvent security controls
Conduct unlawful surveillance
Send unlawful or deceptive communications
Develop or deploy systems intended to cause unlawful harm
Misrepresent AI-generated content in a deceptive manner
Use our services in a way that could materially harm us, our personnel, customers, or third parties

We may refuse, restrict, suspend, or terminate work involving unlawful, abusive, deceptive, or unsafe activities.

12. Customer Content and Data

Customers retain ownership of their pre-existing information, materials, data, source code, documentation, prompts, and other content supplied to us (“Customer Content”).

The customer grants us a limited right to access, host, copy, modify, transmit, and process Customer Content only as reasonably necessary to:

Provide the agreed services
Secure and maintain project environments
Troubleshoot issues
Meet contractual obligations
Comply with applicable law

The customer confirms that it has the necessary rights and authority to provide Customer Content to us.

Where we process personal data on behalf of a customer, the applicable Data Processing Agreement or contractual data-protection terms will apply.

13. Intellectual Property

Each party retains ownership of intellectual property owned or developed independently before the engagement.

Ownership and licensing of project deliverables will be governed by the applicable written agreement.

Unless otherwise agreed in writing:

Nordics Consulting retains ownership of its pre-existing tools, frameworks, methodologies, templates, know-how, reusable components, and general skills
The customer receives rights to project-specific deliverables only after payment of applicable fees
Third-party software remains subject to its original licence
Open-source components remain subject to their applicable licences

Website content, branding, graphics, text, and materials may not be copied, republished, resold, or commercially exploited without permission.

14. Confidentiality

Each party must protect the other party’s confidential information using reasonable care.

Confidential information may be used only for:

Evaluating a potential engagement
Delivering or receiving services
Exercising contractual rights
Meeting legal obligations

Confidentiality obligations do not apply to information that:

Is publicly available without breach
Was already lawfully known without restriction
Is received lawfully from another source
Is independently developed without using confidential information

Disclosure may be made where legally required, subject to any lawful notice obligations.

15. Fees, Invoicing, and Taxes

Fees, payment schedules, currencies, taxes, expenses, subscription terms, and invoice deadlines will be set out in the applicable proposal, order form, statement of work, invoice, or service agreement.

Customers must pay undisputed invoices within the stated payment period.

We may suspend work or withhold deliverables where payments remain overdue, subject to the applicable agreement and mandatory law.

The customer is responsible for applicable taxes, duties, or charges unless the written agreement states otherwise.

16. Refund and Cancellation Policy

Refunds, credits, cancellation rights, rescheduling terms, early-termination charges, and payment adjustments are governed by the applicable proposal, order form, statement of work, service agreement, or other written client contract.

If a refund or billing concern arises, the customer should contact:

contact@nordics.consulting

We will review the matter in good faith according to:

The applicable contract
Work already completed
Resources committed
Third-party costs incurred
Deliverables provided
Mandatory legal rights

These Terms do not replace any refund or cancellation provision agreed in a signed client contract.

17. Dispute Policy

A party raising a complaint or dispute should provide written details to:

contact@nordics.consulting

The parties will first attempt to resolve the matter through good-faith discussions.

Unless urgent action is required to protect security, data, confidentiality, intellectual property, or another legal interest, the parties should allow a reasonable period for informal resolution before starting formal proceedings.

18. Warranties and Professional Standards

We will perform agreed services with reasonable professional skill and care.

Unless expressly stated in a signed agreement, we do not guarantee:

Specific financial results
A particular return on investment
Uninterrupted operation of third-party services
That every AI output will be accurate
That every prototype will be suitable for production
That all technical limitations can be identified in advance
That a particular model or vendor will remain available

Customers remain responsible for final business, legal, compliance, security, and deployment decisions.

19. Service Availability and Delays

Delivery dates may depend on customer cooperation, third-party services, access to systems, technical findings, and other factors.

We are not responsible for delays caused by:

Incomplete or inaccurate customer information
Delayed approvals or access
Third-party outages or changes
Events beyond our reasonable control
New legal or regulatory requirements
Customer-requested scope changes

We will communicate material delays and use reasonable efforts to reduce their impact.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Subject to that restriction and any different provision in a signed agreement, Nordics Consulting will not be liable for:

Indirect or consequential losses
Loss of profits
Loss of anticipated savings
Loss of business opportunity
Loss of goodwill
Loss caused by unreviewed AI-generated output
Failure of third-party platforms outside our reasonable control

Where no separate liability provision applies, our total aggregate liability arising from the relevant services will not exceed the fees paid or payable for the affected services during the 12 months before the event giving rise to the claim.

21. Indemnification

The customer is responsible for claims, losses, or costs arising from:

Customer Content that infringes third-party rights
Unlawful customer instructions
Customer misuse of deliverables or services
Processing undertaken without required permissions
Deployment of AI or automated systems in breach of applicable law
Material breach of these Terms

Any indemnification obligations may be further defined or limited in the applicable written agreement.

22. Suspension and Termination

We may suspend or terminate access to services where:

Fees remain materially overdue
These Terms or another agreement are materially breached
Use creates a serious legal or security risk
Customer instructions are unlawful
Continued delivery could harm systems, personnel, customers, or third parties
Suspension is required by law or a competent authority

Where reasonably possible, we will provide notice and an opportunity to resolve the issue before termination.

Termination of paid services, project handover, outstanding fees, and data return or deletion will be governed by the applicable agreement.

23. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising from them are governed by the laws of Denmark.

The parties will first attempt to resolve disputes through good-faith discussions.

Unless mandatory law or a signed agreement requires otherwise, disputes that cannot be resolved informally will be submitted to the competent courts of Denmark.

24. Changes to These Terms

We may update these Terms to reflect legal, technical, operational, or business changes.

The updated version will be published on our website with a revised “Last updated” date.

Continued use of the website after the updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

Changes to an existing paid engagement will remain subject to the applicable signed agreement.